office and medical staff

Billing and Insurance
Contra Costa Cardiology Billing Staff are skilled in working with many different insurance companies that insure residents of the area. Our staff is familiar with many of the intricacies and differences in coverage. They can help you through the maze of getting your claims paid for by insurance companies that sometimes are reluctant to pay for services that your physician may believe you need. They can help you contact your insurance company to get the coverage that you are entitled to.

Telephones
Medical assistants are available to help you with refill requests, common questions, and appointment requests. They will make sure a physician is aware of your concerns and questions and will get back to you with timely responses to your needs. You can also reach the receptionists by clicking here. They will be able to get answers to common questions about the website or other non clinical administrative questions.

Medical Assistants
Medical Assistants help the physician by preparing you for visit with the doctor. They may take your blood pressure, update your medication list, or ask you for the reason of your visit. They can help the doctor by summarizing your questions for him and by keeping them on time. If you have questions, please feel free to ask the medical assistant who may be able to answer them for you or to provide you with informative literature for later reading. Medical assistants also help in the office by performing treadmill testing and assisting you with the application of holter and event monitoring.

Scheduling
Schedulers assist you at the time of checkout in explaining to you what to expect at your hospital procedure or testing visit. They will give you instructions how to prepare for the procedure and where and when to arrive. They can also help to coordinate authorizations and pre-certifications required by your insurance company.

Cardiac Sonographers
Echo Technicians use ultrasound to record images that help our physicians visualize and measure the internal structures of the heart. These images are preserved on disks so that our Cardiologists can review them at any time. Our echo technicians each have over 5 years experience in the sonography and cardiology field.